You're spending 10–15 hours a week in your support inbox. I know because I do too — I run three SaaS products myself, and support was eating the time I should have spent building.
So MudaZero built an AI agent that handles support email: reads your docs, checks Stripe subscriptions, looks up accounts, and answers the routine questions. The hard stuff — refunds, cancellations, edge cases — still comes to a human. That's not something we'd automate.
It's a service, not a platform. We do the setup, we maintain it, we handle what the agent can't. You keep building.
From $197 USD setup + $97 USD/mo · two tiers, done-for-you either way
This demo is loaded with MudaZero's public help content. Ask it something a customer would actually ask — on your own docs, it's the same experience, just answering your questions instead of ours.
Tap any step below to see exactly what happens there.
Full breakdown: every integration, what's read-only, what happens on cancellation →
Same setup discipline either way — we configure it, test it, and monitor it. The difference is scope: whether the agent can look up your customers' billing and account details, or just answer from your docs.
$197 USD setup · ~1 day
Best if you're pre-revenue, early-stage, or just want the repetitive FAQ traffic off your plate.
Get QuickStart$297 USD setup · ~2 days
Best once you've got real users generating real account/billing questions.
Get Full ServiceNeither tier ever processes a refund or account change on its own — that always escalates to a human. Cancel any time. If it's not saving you time, we'll help you transition back. The setup is yours to keep either way.
The agent escalates any refund, cancellation, or account change to a human. It never touches money or makes financial decisions on its own.
Every answer has a confidence score. Below the threshold, it routes to a human before the customer sees it — tuned against your actual ticket history.
On Full Service, Stripe and Supabase are the defaults — they're what we use ourselves. Chargebee, Paddle, any Postgres DB, or a custom API can all be connected. QuickStart doesn't connect to any of your systems — it only answers from your docs.
If most of your support volume is repetitive how-do-I / what-is questions, QuickStart handles that without touching your billing or account systems at all. Once customers start asking specific “what plan am I on” or “why was I charged” questions, Full Service answers those directly instead of escalating every one. You can upgrade any time — nothing to migrate.
Yes. Month to month, no contract, no penalty. If it's not saving you time, we'll help you transition back.
We read everything that comes through here and reply within 24 hours with an honest take on whether this would help.